Strategic Customer Service Excellence - Masmec Limited
Main menu:
- Strategic Career Advancement Program (SCAP)
- Strategic Customer Service Excellence
- Finance For Non-Finance Managers
- Communication Skills
- Strategic Planning
- Team Building
- Corporate Governance
- Strategic Leadership Development
- Strategic Risk Management
- Sales Management
- Project Management Monitoring & Evaluation
- Career Guidance
- Personal branding
- Successful Project/Thesis Execution
- Pre-Retirement Program
STRATEGIC CUSTOMER SERVICE EXCELLENCE
Customer Service Excellence Program aims to bring professional, high-level customer service concepts into your organization by offering a unique improvement tool to help those interacting with your customers to put the customers at the core of what they do.
Customer Service Excellence program offers practical tools for driving customer-focused change within the organization. Customer service excellence will give you the competitive advantage you need in today’s customer-oriented business environment, where "people skills" are critical for personal and organizational success.
This customer service training will give you the skills you need to communicate professionalism, enhance customer relationships, increase customer loyalty and secure an overall competitive advantage through customer service excellence.